Six months ago, I would have said marketing was the biggest lever for business growth. Ads, SEO, outbound campaigns... all the things businesses invest in to bring in new customers.

But reputation drives conversions long before any of that matters.

Customers Google a business before they ever get on a call or purchase or step inside.

They check reviews - and they skim the lowest ratings first. If the feedback doesn’t establish trust immediately, they leave.

Businesses with the best product or service don’t always come out ahead. The ones that take control of their reputation - turning every review into an opportunity to build credibility and visibility - are the ones that grow the fastest.

That’s why we built Reevify.

After years in the CX arena, my cofounder and I realized that most businesses don’t have a structured approach to reputation management.

They either wait and hope for good reviews, or they respond to feedback inconsistently. Many don’t realize that Google prioritizes engagement, context, and credibility more than just star ratings.

Reevify fixes this by embedding reputation management into the customer experience itself - across multiple touchpoints.

We do this in several ways:

→ Post-transaction prompts: After a purchase or service, customers receive a frictionless, AI-assisted prompt via email, SMS, or a QR code at checkout, guiding them to leave a review effortlessly.

→ QR codes at key locations: Restaurants, hotels, retail stores, and service businesses can place branded QR codes on receipts, menus, signage, or tables, allowing customers to leave feedback instantly.

→ Custom shareable links: Businesses can send direct, trackable review request links via email, text, or even embed them in appointment confirmations or follow-up messages.

→ Negative feedback interception: If a customer had a less-than-ideal experience, they’re encouraged to privately share their concerns first, helping businesses resolve issues before they escalate into a public one-star review.

→ AI-enabled, SEO-optimized responses: Once an end user's short questionnaire is submitted, our AI engine suggests optimized posts (that the patron can edit and choose from), ensuring the business builds trust while improving local ranking.

So, instead of relying on passive word-of-mouth or ad-hoc, awkward in-store requests for reviews, businesses now have a proactive, structured way to collect and manage authentic, high-quality, search-optimized reviews that drive visibility.

Over the past few months, we’ve refined our AI engine, rolled out in-platform analytics, and designed a system that gives businesses more control over their online reputation without adding to their workload.

We've got a few things happening now:

→ We demoed Reevify at AI Everything in Dubai to more than 100 businesses

→ We’re actively fundraising (pre-seed) to accelerate product development

→ We’re forming partnerships with SaaS platforms, agencies, and service providers

→ We’re onboarding beta customers, including retailers, quick-service restaurants, franchises, and service businesses that rely on customer reviews

The tool will work for any business but is ideal for those reliant on reviews or with a high volume of revolving foot traffic in-store.

We’re onboarding beta users now, and I’d love to connect with anyone looking to strengthen their online presence. Reach out if you want to talk!